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FAQs

FAQs

SHIPPING

DOES GRANDE GIFT HAMPERS SHIP AS SHOWN?

Yes. All of our products come in a beautiful dark purple matte laminate box, unless specified in product description. Learn more about shipping in our Terms & Conditions.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Orders take about 3-7 working days to get delivered. We offer standard shipping PAN India and expedited shipping options at an additional cost. Within Kochi we offer hand delivery including same day delivery on a case to case basis.

WHAT IF I NEED IT THERE ON A PARTICULAR DAY/ DATE?

No worries! We can express ship your order, to make sure it reaches on your desired date for an additional fee.

WHERE DO YOU SHIP?

We only ship domestically, all across India.

WHAT IS THE SIZE OF EACH BOX?

10’’ X 8’’ X 4’’ 

WHAT’S INSIDE EACH GRANDE GIFT HAMPER PACKAGE?

Obviously no surprises here. Only products selected by you from our  Ready to Gift Curated boxes, is exactly what you get! Please note there may be slight variation in colour due to screen resolutions.On the rare occasion that we are out of stock on a particular item, we will personally contact you with options of equal or greater value (and aesthetic). 

DO THE BOXES COME WITH A NOTE?

Yes, you simply provide us with your message and we'll handle the rest! Your message will be handwritten on a message card and placed within your box when shipped.

DO GRANDE GIFT HAMPERS BOXES EVER CHANGE?

Yes they do. We’re constantly innovating and updating our product portfolio with new gift boxes as well as refreshing our existing ones with new ingredients!

CAN I CUSTOMIZE A GIFT BOX?

Absolutely. Whether it's a wedding, baby shower, bachelorette party or a corporate affair, we love finding the right mix of products for your special occasion. For inquiries, please email us at grandegifthampers@gmail.com

CAN YOU ADD MY LOGO TO MY GIFT BOX OR DO YOU CREATE PRIVATE LABEL BOXES?

Yes, we can create specially branded gift boxes for your company, special event or organization in multiple quantities. Please feel free to email us with any questions at grandegifthampers@gmail.com

CAN WE COLLABORATE ON A GIFT BOX?

We would love to hear your thoughts on collaborating. Please email us at grandegifthampers@gmail.com

WHAT IS YOUR RETURN POLICY?

We take great pride in our curated offerings and quality of products. However, if you are unhappy with your purchase, please refer to our return policy under Terms and Conditions.

 

IF I CHANGE MY MIND, CAN I CANCEL MY ORDER?

Orders once placed, cannot be cancelled.

GOT ANOTHER QUESTION?

We'd love to chat. Drop us a line at grandegifthampers@gmail.com